Warranty
Local Pickup Only — We Do Not Ship Plants
All preorder items are available for in-person pickup only at our Marysville, Ohio location. We do not offer shipping for live plants. If you are outside the local area, please plan your trip accordingly or contact us before ordering.
Pickup Location
Scheiderer Farms
Marysville, Ohio
(See our Contact page for the full address and map link.)
Pickup Windows
Specific pickup dates and times are listed on each preorder product page. Pickup windows are typically held over a weekend and announced when your order is ready. Watch for a confirmation email with your exact pickup window details.
What to Expect When You Arrive
- Follow the kiosk signs — Look for our pickup kiosk signage when you arrive on the property. Signs will direct you to the correct area.
- Allow 10–15 minutes — Please plan for approximately 10–15 minutes for us to locate and hand off your order.
- Have your order confirmation ready — Bring your order confirmation email (printed or on your phone) or the name on the order so we can pull it quickly.
What to Bring
- Your order confirmation email or order number
- A name that matches the order
- Adequate vehicle space — hanging baskets and larger plants need room to travel safely. Bring a tarp, towels, or non-slip mat if needed.
Plant Care Until Pickup
Your plants are grown and cared for on-site until your pickup date. Once your order is in hand:
- Keep plants out of direct sun in a hot vehicle — transport promptly.
- Water as soon as you get home if the soil feels dry.
- Acclimate hanging baskets and tender plants gradually to their new environment (indirect light first if moving indoors).
- Contact us within 24 hours of pickup if you have any concerns about plant condition.
Missed Pickup & Unclaimed Orders
We understand life happens — please reach out before your pickup window if you cannot make it.
- Missed pickup: If you miss your scheduled window without contacting us in advance, we will do our best to hold your order for 48 hours. After that, unclaimed items may be forfeited without a refund, as live plants cannot be held indefinitely.
- Alternate pickup arrangements: Contact us as early as possible to discuss options. We will accommodate when we reasonably can.
- No-shows: Orders that go unclaimed beyond the hold period are considered forfeited. No refunds will be issued for unclaimed live plant orders.
Questions? Contact Us
We're happy to help before, during, and after your pickup. Reach us through our Contact page and we'll get back to you as soon as possible.
Thank you for supporting Scheiderer Farms — we can't wait to see your garden grow! 🌸