Refund policy

Last updated: October 23, 2026

Returns and cancellations

Returns are not available on items ordered via Shopify.

Unless required by applicable law or expressly stated in our website or policy, we do not accept returns.

You can request cancellation or removal of items from your order for 24 hours after the order is placed.

How to start a return or cancellation

Whether return or cancellation requests are accepted depends on the terms above and your rights under applicable law.

Contact us before returning an item.

To start a cancellation request, contact us.

Damages and issues

Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.

Exchanges

Contact us to ask about exchange options before returning your item.

Refunds

If your order is cancelled, refunds will be issued as store-credit only. Please contact us to recieve your credit.

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.

Contact

To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at candi@scheidererfarms.com or use the contact details in our contact information policy.