Cancellation policy

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order within 24 hours of placing the order. If the order has been fulfilled, then you can't cancel the order, but you can request store credit. See our returns policy for more details on returns and refunds.